Your client record fills the insurer's form. Your handler checks it. It leaves from their own Outlook.
A commercial combined renewal on a typical insurer form. Counted on your own forms in the first hour of any build.
Every field shows where its value came from. The amber rows are the ones the record could not answer, so the eye goes straight to them.
| Form field | Value | Came from | |
|---|---|---|---|
| Insured | Harrow Haulage Ltd | Client record | ✓ |
| Registered address | Unit 4, Wealdstone Trading Estate, HA3 5AB | Client record | ✓ |
| Trade | Haulage contractor, general goods, UK only | Policy record, 2025/26 | ✓ |
| Years trading | 14 | Companies House, via client record | ✓ |
| Turnover, this year | Not held. Last year's figure was £3.1m | Type | |
| Wageroll, this year | Not held. Last year's figure was £840k | Type | |
| Employees | 23 | Client record, updated Mar 2026 | ✓ |
| Period of cover | 01 Oct 2026 to 30 Sep 2027 | Policy record, renewal date | ✓ |
| Buildings sum insured | £1,250,000 | Policy record, 2025/26 | ✓ |
| Contents and stock | £180,000 | Policy record, 2025/26 | ✓ |
| Claims, last 5 years | 3 listed · 2 closed · 1 open (Feb 2026, motor, reserve £12,400) | Claims screen | ✓ |
| Open claim, circumstances | Not held. Your handler writes it | Type | |
| Change of trade or premises | Not held. One question to the client | Type | |
| Previous insurer | Aviva, since 2021 | Policy record | ✓ |
Is this the right insurer, the right cover, the right sum insured. The form is filled. The decision is theirs.
The claims are listed from the record. Anything open or large, your handler writes the narrative, because they know it.
Every email leaves from your handler's own Outlook, when they press send. Nothing goes out on its own.
Some insurers only allow a person to type into their portal. Where they allow it, the same record can fill the portal too, as a second step. Where they do not, your handler types from a form that is already filled and checked, which is still the larger half of the saving.
It will not guess. A field the record cannot answer stays blank and amber. A field older than twelve months is flagged. A wrong guess costs more than a blank box, so there are none.
Your Open GI, your Outlook, your Microsoft 365. One small program joins them. The detail is on the how it works page.
You do. The program, the field maps for each insurer form and the logins are handed over. Nothing is rented from us.
Bring the three forms your team retypes most. We count the fields together and you see the saving before anyone builds anything.
Email Byron